Q&A: Breakout 5A: Case study - Gamification to enhance volunteer engagement

Please post your questions as a reply to this post.

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This question is for Tataji - Have you done any study on increase in volunteering with gamificiation?

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Along with Gamification are we also doing volunteer storytelling in order to onboard new volunteers?

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I see the volunteering culture in Salesforce is very unique. What do you think is the reason for this?

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What are some things to keep in mind while creating gamification? What all factors can be included which motivate people to volunteer/contribute more?

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What are the key things to keep in mind when someone wants to start gamification in their own volunteer programme?

When to stop Gamifying? Where to stop? Any suggestions?

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How do you deal with people who are trying to game (cheat)the system ?

Can you share any failed case study of Gamification?

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Suggestion- To enhance volunteer engagement you can use games on the cause area you’re working on. For example if it’s an e-waste collection drive, having trivia wheels, email quizzes about interesting facts on e-waste and the company’s efforts on the same so far, and rewarding the winners with exposure visits to recycling facilities etc. will not only help employees know more about the cause through fun games but the rewards linked to the cause will also help involve them deeper in the program

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